Policies/Shipping

Shipping

*Items will be shipped within 1 to 5 weeks. Please note that once your package leaves my hands at the post office, delivery times are subject to the postal service’s schedule. I ship orders on business days, specifically Wednesdays. Thank you for your understanding and patience.

CUSTOM ORDERS/MADE TO ORDER 

*As a small team consisting solely of my husband and me, we typically require 2 to 8 weeks to complete custom or made-to-order items. The exact timeframe depends on the nature of the order and our current workload. We kindly ask for your patience and understanding, and we assure you that the wait will be worthwhile.

*Domestic Customers (USA)*
I ship via USPS First Class and domestic customers typically receive their package within 3-5 days of mailing. The shipping fee includes tracking for all domestic orders.

* Iternational Customers*
International shipping is difficult to estimate because every country has different policies, so it's hard to know the exact shipping times. It can take up to two weeks or even up to a month. It depends on the countries police's and shipping and it's different for every country. I'm not responsible for any custom fees. Tracking confirmation is not always available for international orders and it rarely is at a reasonable cost, so I wont be able to include that for international orders.

*I am not responsible for anything lost or stolen in the mail while being shipped.*

*I can't predict how long your package will take to get to you once it's left my hands.


*Packaging*
All items come nicely packaged in a jewelry kraft paper box that is filled with moss or cotton and put into a bubble wrap package for extra protection.

Refunds and Exchanges  

I do not offer refunds, exchanges or store credit. All sales are final. My items are custom handmade one of a kind pieces. If you are truly dissatisfied with your purchase and something went wrong, please feel free to contact me. I will he happy to resolve any issues.

Payment

I accept Paypal, Visa, MasterCard, American Express and Discover. 

Seller Information Payment

All items are shipped from Rio Vista, California in the USA.